
Muscat: The Ministry of Transport, Communications and Information Technology has launched "Oman Maritime Portal," a digital platform aimed at developing and providing over 90 maritime e-services, accelerating procedures, improving the beneficiary experience and reducing paper-based and manual processes.
The platform also seeks to achieve integration with government and private entities, deliver secure and reliable digital services, and support decision-maker through dashboards and analytical reports, while enhancing the capabilities of national personnel through training and knowledge transfer.
The portal will be developed across six phases. In the first phase, 13 key services have been launched, including vessel and marine unit registration, issuance and renewal of navigation permits, issuance of registration, mortgage, and discharge of mortgage certificates, as well as inspection requests. The platform integrates with a wide range of entities, including the Royal Oman Police, Oman Business Platform, several government ministries and authorities, in addition to the private sector.
"Oman Maritime Portal" provides a single electronic window for all maritime and port services, contributing to increased procedural efficiency and facilitating access to services for beneficiaries. This reflects the Ministry's commitment to digital transformation and the delivery of high-quality services.
The platform also offers an integrated dashboard of indicators for real-time system performance monitoring, displaying request statistics by status, performance indicators, and a list of the most recent requests, with filtering and search capabilities. This enhances oversight, improves monitoring efficiency, and facilitates clearer operations management.
The portal contributes to enhancing the delivery of maritime and logistics services through digital channels, ensuring ease of access and speed of completion, providing a flexible and integrated user experience, and raising beneficiary satisfaction levels.
The launch of "Oman Maritime Portal" is part of the Ministry approach to elevate the standard of maritime and logistics services and strengthen digital transformation in the maritime sector, thereby ensuring the provision of high-quality services that meet the aspirations of citizens, companies, and government entities.