Carrefour helps customers skip long queues with Oman’s first Scan&Go mobile service

Muscat: Carrefour Oman has launched Scan&Go Mobile, a first-of-its-kind mobile service in the region. The feature provides customers full autonomy, enabling them to scan and bag purchases as they journey around Carrefour stores using their smartphones. It is one of many innovations developed by Carrefour to help customers shop with ease.
Scan&Go Mobile underlines Carrefour’s ongoing commitment to creating seamless shopping experiences for all its customers, with the new feature allowing customers to skip the inconvenience of long queues. Moreover, it enables a truly contactless shopping journey as customers not only use their smartphones but are also encouraged to utilise their reusable bags to bag as they shop.
Using the Carrefour Oman mobile app, customers can scan the barcode of each product they would like to purchase as they shop, before making their way to a dedicated Scan&Go checkout area to process their payment — via a debit or credit card — within minutes.
Set to raise customer service levels, Scan&Go Mobile is now available across all Carrefour hypermarkets and supermarkets in Oman.
Najib Haddad, Country Manager of Carrefour Oman, said “At Carrefour, we take great pride in offering the most convenient and integrated shopping experiences possible. We understand that today, more so than ever, customers do place a premium on convenience and quality customer service. Scan&Go Mobile enables us to provide that, empowering customers with more autonomy and control. Its use of cashless payments limits unnecessary contact with other customers and touchpoints, offering shoppers even more peace of mind.”
How to use Scan&Go:
Download the Carrefour Oman App on IOS or Android and register for MyClub.
Open your App, and select the “Scan&Go” feature.
Proceed to scan and bagging items as you wish.
The scanner’s intuitive touch-screen allows you to view all the items in your basket. Using the scanner, you can add or deduct items from your basket to monitor your total bill.
When you’ve finished shopping, simply scan your QR code at the designated Scan&Go terminal, insert your card to make your payment and exit the store.