Muscat: Meethaq, the pioneer of Islamic banking in Oman from Bank Muscat, in step with the bank’s vision ‘To serve you better, every day has enhanced its mobile banking application with several innovative features.
The state-of-the-art application is easy to download and provides a secure and convenient 24/7 access to their bank accounts. The app is very useful to customers as it helps them maintain social distancing even as it offers easy access to many services without the need to visit a branch for conducting various banking transactions.
The mBanking app has a number of novel features like ‘Tap and Pay’ - NFC based transfers which allow customers with Android smartphones to transfer funds from their Meethaq account to another by just tapping the phone with the phone of the beneficiary, thereby creating a unique experience for the customer. Meethaq customers can also use the app to pay their utility bills online as well as eCommerce.
The app makes it convenient for Islamic banking customers who can bank ‘24/7 anytime, anywhere’. Notably, the Meethaq app works on all mobile phones and is customised for iPhones and Android with simple icons and menus. The app is available in both English and Arabic. Downloading and using the Meethaq app is easy and instant as no separate registration or filling of form is required for existing mobile banking customers of the bank. However, new customers require the Meethaq Islamic debit card number and PIN to register their app.
The app also encompasses a range of additional features to assist customers with their daily banking requirements and makes it easy for customers to access account balance, statements as well as transfer funds to their accounts with Meethaq or to any other account inside or outside Oman. Customers can also block their card or request for a cheque book through the app and avoid unnecessary trips to the branch. The inbuilt Zakat calculator in the mobile banking app can help customers calculate their Zakat. The app can also help locate the nearest mosque as well as the nearest Meethaq branch, ATM or CDM. Further adding to customers’ convenience is the ability to check the Qiblah direction as well as prayer timings. Customers can also make Waqf and Sadaqah contributions easily and conveniently using the app.
Meethaq has adopted the best practices in Islamic banking and finance worldwide to combine a robust model which protects customers and complements the Islamic banking industry. Every Meethaq product goes through the process of Sharia compliance certification by the Shari’a Supervisory Board and is created in line with the guidelines of the Central Bank of Oman.
Robust security features have been baked into the mobile application to ensure the highest security possible. Data exchange from the application is encrypted, based on best-in-industry standards and two-factor authentication.
Meethaq is committed to investments in state-of-the-art technology to further increase efficiency and improve customer service. With an emphasis on competitive channels and new products to cater to various sectors, Meethaq is focused on maintaining leadership in hi-tech products and services, including electronic payment and web-based services, in tune with the banking requirements of a young, tech-savvy generation.