Saturday 29 / November / 2025
Muscat: The Directorate General of Labour in North Al Batinah Governorate is stepping up enforcement of Omanisation targets, labour law compliance, and occupational safety standards, while leveraging digital platforms to streamline public services.
In an exclusive interview to Times of Oman, Dr. Ahmed bin Salim Al Hajri, Director General of the directorate, outlined how a combination of inspections, training programmes, and digital tools is helping to create a safer and more empowered workforce.
“Statistics indicate a gradual improvement in companies’ compliance with Omanisation requirements, particularly in the service and industrial sectors,” Al Hajri said. “However, some institutions still need to strengthen their adherence. In such cases, the Ministry implements corrective action plans, and if necessary, services may be suspended in accordance with the law.”
The directorate closely monitors recruitment through the Tawteen platform, ensuring hiring aligns with approved plans.
“Where companies fail to comply, we engage directly with the institution, and repeated violations result in administrative and legal measures, including suspension of foreign manpower permits or blacklisting,” he added.
Labour oversight and inspections
Al Hajri explained that the directorate employs a multi-level monitoring system to enforce labour laws. “Direct field inspections remain the most effective method. Inspectors verify employment contracts, timely payment of wages, working hours, leave entitlements, and laws protecting women and juveniles,” he said.
The directorate also engages specialised units, such as the Security and Safety Services Inspection Unit, to monitor absconding workers, expired permits, and occupational safety violations.
Supporting administrative tools include licensing systems, reporting mechanisms, and deterrent penalties. Workers can submit complaints confidentially or publicly, and repeated violations may lead to fines, closure, or referral to the Public Prosecution.
Handling employee complaints
Regarding non-renewal or termination of Omani employees’ contracts, Al Hajri said: “Each complaint is reviewed to ensure compliance with labour law. If a violation is established, corrective measures are taken, or the matter is referred to the Labour Dispute Settlement Committee.”
Workplace safety is a priority.
“Since the beginning of the year, we have conducted 417 health and safety inspections,” he said. “Violations are met with immediate warnings or penalties until corrective actions are taken. Ensuring safe workplaces is a fundamental responsibility of employers.”
The directorate offers a wide range of training programmes in administrative areas, including accounting, management, law, and information technology, as well as technical and vocational skills through eight Ministry-affiliated colleges.
“Strategic partnerships with industrial companies in Sohar Industrial Area, Sohar Port, and the Oman Chamber of Commerce provide hands-on experience, aligning training with real job opportunities,” Al Hajri explained.
Digital transformation
Digital services have significantly accelerated public service delivery. “Citizens and employers can now complete transactions online, from registering job applications to renewing work permits in minutes,” he said. The directorate was recently awarded the Best Service Delivery Outlet for its efficient digital platforms. Upcoming initiatives include a Unified Smart Application, self-service systems, and electronic integration with other government entities.
“Compliance is not just about enforcement,” Al Hajri concluded. “It is about raising awareness, providing guidance, and creating real opportunities for Omanis to integrate successfully into the workforce, while ensuring safe, fair, and sustainable workplaces.”
