Several flights to Muscat cancelled as crew go on strike

New Delhi: Several Air India Express flights from Kerala to Muscat were cancelled as its crew went on strike on Wednesday.

Kerala airports witnessed uproarious scenes by passengers as Air India Express flights to the Gulf destinations were cancelled at the last minute.

Most of the travellers were informed about the cancellations after the security check was done.

According to sources, flights from Kannur, Thiruvananthapuram and Cochin were affected due to senior crew members calling in sick.

The sudden shortage of crew members led to flights being grounded, affecting both domestic and international routes.

Air India Express spokesperson said, "A section of our cabin crew has reported sick at the last minute, starting last night, resulting in flight delays and cancellations. While we are engaging with the crew to understand the reasons behind these occurrences, our teams are actively addressing this issue to minimize any inconvenience caused to our guests as a result."

The spokesperson added, "We sincerely apologize to our guests for this unexpected disruption and emphasize that this situation does not reflect the standard of service we strive to provide. Guests impacted by cancellations will be offered a full refund or complimentary rescheduling to another date. Guests flying with us today are requested to check if their flight is affected, before heading to the airport."